Legal

Policies and terms governing the use of AutomationView.

Terms and Conditions

AutomationView - Software License Agreement

Last Updated: 01/04/2026

1. Introduction and Acceptance

These Terms and Conditions (“Agreement”) constitute a legally binding agreement between you (“User”, “You”, or “Customer”) and RCAutomSolutions, a French Société par Actions Simplifiée (SAS) registered under number 101 673 341 R.C.S. Dijon with its registered office at 14 E Rue Pierre de Coubertin, France (“Company”, “We”, “Us”, or “Our”).

This Agreement governs your access to and use of the AutomationView software application (“Software”), including any updates, patches, documentation, and related services provided by the Company.

By downloading, installing, accessing, or using the Software, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these terms, do not download, install, or use the Software.

If you are entering into this Agreement on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind such entity to this Agreement. In that case, “You” and “Customer” shall refer to such entity.

2. Merchant of Record - Paddle

Our order process is conducted by our online reseller Paddle.com Market Limited (“Paddle”). Paddle is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

When you purchase a subscription to AutomationView, you enter into two separate agreements:

A purchase agreement with Paddle, governed by Paddle’s Checkout Buyer Terms, covering payment processing, invoicing, VAT/sales tax, and refunds.
This License Agreement with the Company, governing your right to download, install, and use the Software.

Paddle is responsible for processing your payment, issuing invoices, collecting applicable taxes, and handling refund requests. The Company does not directly process payments or store payment information. All prices displayed at checkout include applicable taxes as calculated by Paddle.

For billing inquiries, invoice requests, or refund requests, please contact Paddle directly at https://paddle.net or refer to our [Refund Policy].

3. Definitions

“Authorised User” means an individual person who is authorised under the applicable Subscription Plan to use the Software.
“Device” means a physical or virtual computer or workstation on which the Software is installed.
“Generated Code” means any source code, including Python code, produced by the Software based on the User’s designs.
“Sequence Designs” means any sequential function charts, automation diagrams, or other design content created by the User within the Software.
“Seat” means a single named-user licence entitlement within a Subscription Plan.
“Software” means the AutomationView desktop application, including all components, libraries, documentation, and updates provided under this Agreement.
“Subscription Period” means the duration of the active subscription (monthly or annual), as selected at the time of purchase.
“Subscription Plan” means the tier of licence purchased by the User (Starter, Professional, or School).
“User Content” means all Sequence Designs, Generated Code, project files, configurations, and any other content created by the User using the Software.

4. Software Description

AutomationView is a desktop software application for industrial automation design. It combines visual Sequence editing, automatic Python code generation, intelligent diagnostics, and real-time simulation.

AutomationView is a design tool. The Software is intended to assist qualified professionals and students in the conception and design of industrial automation programs. It does not replace professional judgment, independent verification, or compliance with applicable safety standards and regulations.

5. Subscription Plans and Licence Grant

5.1 Subscription Plans

The Software is offered under three Subscription Plans, billed on a recurring basis (monthly or annual) through Paddle:

Plan	Seats	Permitted Use
Starter	1 Seat	Single named Authorised User. Installation permitted on up to two (2) Devices owned or controlled by the User, provided only one (1) instance runs at any given time.
Professional	Unlimited Seats	Unlimited named Authorised Users within a single legal entity. Each Authorised User may install the Software on up to two (2) Devices, with only one (1) instance running at any given time per User. The licence may not extend to affiliates, subsidiaries, contractors, or third parties without a separate agreement.
School	Per Seat	Each Seat is assigned to one named student or instructor at an accredited educational institution. Seats are non-transferable during an academic term but may be reassigned between terms. Use is limited to educational and non-commercial purposes.

5.2 Licence Grant

Subject to your compliance with this Agreement and payment of the applicable subscription fees, the Company grants you a non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install, and use the Software during the active Subscription Period, solely in accordance with the Subscription Plan you have purchased and the accompanying documentation.

5.3 Licence Restrictions

You shall not, and shall not permit any third party to:

(a) Copy, modify, adapt, translate, or create derivative works of the Software, except as expressly permitted by applicable law;

(b) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the extent expressly permitted under EU Directive 2009/24/EC (Software Directive) for interoperability purposes, and only after first requesting the necessary information from the Company;

(d) Remove, alter, or obscure any proprietary notices, labels, or marks on the Software;

(e) Use the Software to develop a competing product or service;

(f) Use the Software in any manner that violates applicable laws or regulations;

(g) Circumvent, disable, or interfere with the licence verification mechanisms of the Software;

(h) Share, publish, or disclose licence keys, activation codes, or account credentials to third parties;

(i) Exceed the number of Seats or Devices permitted under your Subscription Plan.

6. Intellectual Property

6.1 Company Intellectual Property

The Software, including its source code, object code, algorithms, user interface, design, structure, documentation, and all related intellectual property rights, is and shall remain the exclusive property of the Company or its licensors. This Agreement does not convey any ownership interest in the Software.

The AutomationView name, logo, and associated trademarks are the property of the Company. You may not use them without prior written consent.

6.2 User Content

You retain full ownership of all User Content, including your Sequence Designs and Generated Code. The Company claims no intellectual property rights over content you create using the Software.

Generated Code produced by the Software is output based on your designs and is your property. You are free to use, modify, distribute, and commercialise your Generated Code without restriction, subject to any third-party open-source licences that may apply to runtime libraries or dependencies documented in the Software.

6.3 Open-Source Components

The Software may include open-source software components, which are subject to their respective licences. A list of such components and their licences is available in the Software documentation. Nothing in this Agreement limits your rights under, or grants you rights that supersede, the terms of any applicable open-source licence.

7. Licence Verification and Internet Connectivity

7.1 Licence Verification

The Software periodically communicates with the Company’s servers (via Google Firebase) to verify the validity of your licence. This verification requires an active internet connection.

During licence verification, the following data is transmitted: licence key or subscription identifier, a unique device identifier, your Firebase user ID (UID), the Software version, and the operating system type and version.

7.2 Offline Grace Period

If the Software is unable to contact the licence verification server, it will continue to operate normally for a grace period of 14 days (“Grace Period”) from the last successful verification. After the Grace Period expires without successful verification, the Software will enter a restricted mode in which you may view and export existing projects and User Content, but may not create new projects or access editing features.

Server-side downtime or unavailability attributable to the Company shall not count against the Grace Period.

7.3 Subscription Expiration

Upon expiration or termination of your subscription:

The Software will cease to provide full functionality.
You will retain access to your locally stored User Content (Sequence files, Generated Code, project files) on your own Devices.
You may export your User Content before or after subscription expiration using the restricted mode.
The Company is under no obligation to maintain access to any cloud-based features or services after subscription expiration.

8. Software as a Design Tool - Limitation of Use

8.1 Professional Responsibility

The Software is a design and development tool. It is not a safety-certified system, a safety controller, or a validated runtime environment.

The User acknowledges and agrees that:

(a) The Software may be used for numerous applications. The User shall independently assess whether the Software is appropriate for their actual intended application.

(b) After creation, any Sequence Designs and Generated Code must be independently verified, validated, and tested by the User in a safe environment before deployment or integration into any physical system, industrial process, or production environment.

The correctness and safety of Sequence Designs created within the Software;
The verification and validation of all Generated Code before deployment;
Compliance with all applicable safety standards, industry regulations, and legal requirements (including but not limited to IEC 61131-3, IEC 62443, Machinery Directive 2006/42/EC, and any applicable national standards);
The final integration, commissioning, testing, and operation of systems incorporating Software outputs.

(d) The Company expressly disclaims any responsibility for damages, losses, injuries, or liabilities arising from the deployment of Software-generated outputs without adequate independent verification by qualified personnel.

8.2 No Safety Certification

The Software has not been certified, validated, or approved by any safety certification body. It is not designed or intended for use as a safety-critical component in any system where failure could lead to death, personal injury, or severe environmental damage.

9. Warranty

9.1 Limited Warranty

The Company warrants that, during the active Subscription Period, the Software will perform substantially in accordance with the accompanying documentation (“Documentation”). This warranty does not apply to Trial versions or to defects caused by misuse, unauthorised modification, or operation outside the documented system requirements.

9.2 Warranty Remedy

If the Software fails to conform to this warranty, the Company will, at its sole discretion, either (a) provide a correction, update, or workaround that restores substantial conformity, or (b) if the Company is unable to restore conformity within a reasonable period, allow you to terminate the subscription and receive a pro-rata refund for the remaining Subscription Period (processed through Paddle).

9.3 Exclusions

Except as expressly stated in this Section, the Software is provided “as is” and “as available”. To the maximum extent permitted by applicable law, the Company disclaims all other warranties, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

9.4 Consumer Conformity Guarantee (EU/France)

If you are a consumer within the meaning of the French Code de la consommation, you benefit from the legal guarantee of conformity for digital content under Articles L224-25-1 to L224-25-32 of the Code de la consommation. This guarantee applies throughout the Subscription Period.

Encadré - Garantie légale de conformité (Article L224-25-12 du Code de la consommation)

The consumer has a period of two (2) years from the supply of the digital content or digital service to obtain the implementation of the legal guarantee of conformity in the event of a lack of conformity appearing within this period. During a period of one (1) year from the date of supply, the consumer is only required to establish the existence of the lack of conformity and not the date of its appearance.

The legal guarantee of conformity entails the obligation to provide all updates necessary to maintain conformity of the digital content or digital service during the subscription period.

The legal guarantee of conformity gives the consumer the right to the bringing into conformity of the digital content or digital service without undue delay following their request, at no cost and without any major inconvenience to them.

The consumer may obtain a reduction of the price by keeping the digital content or digital service, or they may terminate the contract by being refunded in full against the renunciation of the digital content or digital service, if:

The professional refuses to bring the digital content or digital service into conformity;

The bringing into conformity of the digital content or digital service is delayed beyond the period provided;

The bringing into conformity of the digital content or digital service cannot be achieved without costs imposed on the consumer;

The digital content or digital service has a lack of conformity of such severity as to justify the immediate reduction of the price or the immediate termination of the contract;

The lack of conformity is not remedied.

The consumer is also entitled to a reduction of the price or to the termination of the contract when the lack of conformity is so serious as to justify the immediate reduction of the price or the immediate termination of the contract. The consumer is then not required to request the bringing into conformity of the digital content or digital service beforehand.

In cases where the lack of conformity is minor, the consumer is only entitled to a reduction of the price or termination of the contract if the contract does not provide for payment of a price.

Any period of unavailability of the digital content or digital service for the purpose of bringing it into conformity shall suspend the guarantee that remained in effect until the digital content or digital service is brought into conformity.

These rights result from the application of Articles L224-25-1 to L224-25-32 of the Code de la consommation.

Nothing in this Agreement shall limit or exclude any statutory rights that cannot be waived under applicable consumer protection laws.

10. Limitation of Liability

10.1 Exclusion of Certain Damages

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, business, or anticipated savings;
Loss of data, goodwill, or reputation;
Business interruption;
Cost of procurement of substitute goods or services;
Damages arising from the deployment of Generated Code or Sequence Designs in physical systems or industrial processes.

10.2 Aggregate Liability Cap

The Company’s total aggregate liability under this Agreement, whether in contract, tort (including negligence), strict liability, or otherwise, shall not exceed the total amount of subscription fees actually paid by you to Paddle for the Software during the twelve (12) months immediately preceding the event giving rise to the claim.

10.3 Exceptions

Nothing in this Agreement shall limit or exclude liability for:

(a) Death or personal injury caused by negligence;

(b) Fraud or fraudulent misrepresentation (dol);

(d) Any other liability that cannot be limited or excluded under applicable law, including mandatory consumer protection laws.

10.4 Allocation of Risk

You acknowledge that the subscription fees reflect the allocation of risk set forth in this Agreement. The limitations and exclusions of liability in this Section shall apply regardless of the form of action, whether in contract, tort, strict liability, or otherwise, and shall survive the termination or expiration of this Agreement.

11. Updates and Modifications to the Software

11.1 Updates

During the active Subscription Period, the Company will provide updates to the Software as necessary to maintain conformity with its Documentation. Updates may include bug fixes, security patches, performance improvements, and new features.

Updates will be delivered through the Software’s built-in update mechanism or made available for download on the Company’s website.

11.2 Modifications

The Company may modify the Software during the Subscription Period, provided that:

(a) The modification is made for a valid reason (including but not limited to security, legal compliance, or functional improvement);

(b) The modification is provided at no additional cost;

(d) If the modification negatively impacts the User’s access to or use of the Software, the User shall be informed with reasonable advance notice and may terminate the subscription within thirty (30) days of being notified, with a pro-rata refund processed through Paddle.

11.3 System Requirements

The Company may update the minimum system requirements for the Software from time to time. Updated requirements will be published on https://automationview.app. The Company is not liable for reduced performance or incompatibility resulting from the User’s failure to meet current system requirements.

12. Subscription Renewal and Cancellation

12.1 Automatic Renewal

Subscriptions automatically renew at the end of each Subscription Period (monthly or annual) unless cancelled before the renewal date. Renewal is processed by Paddle at the then-current subscription rate.

12.2 Renewal Notifications (Consumer Protection)

In accordance with Articles L215-1 to L215-3 of the French Code de la consommation, if you are a consumer, we will inform you in writing (via email) of the upcoming automatic renewal and your right to cancel, between three (3) months and one (1) month before the end of the period during which you may reject renewal.

Important Notice: If you are a consumer and we fail to provide this notification within the required timeframe, you may cancel your subscription at any time after the renewal date, and any advance payments for the post-renewal period will be refunded within thirty (30) days, pro-rated as applicable.

12.3 Cancellation

You may cancel your subscription at any time through:

Your Paddle subscription management page (link provided in your purchase confirmation email);
The account management section of https://automationview.app;
By contacting Paddle support at https://paddle.net.

Cancellation takes effect at the end of the current Subscription Period. You will retain access to the Software until the end of the paid period. Refunds are handled by Paddle in accordance with our Refund Policy and Paddle’s Refund Policy.

12.4 Effect of Cancellation

Upon the effective date of cancellation:

Your licence to use the Software terminates.
The Software will enter restricted mode as described in Section 7.3.
Your locally stored User Content remains your property and accessible for export.
Your account data will be retained in accordance with our Privacy Policy.

13. Termination

13.1 Termination by the Company

The Company may terminate this Agreement:

(a) Immediately, without prior notice, if you breach Sections 5.3 (Licence Restrictions), 6 (Intellectual Property), or 7 (Licence Verification);

(b) Upon thirty (30) days’ written notice if you breach any other provision of this Agreement and fail to cure such breach within the notice period;

(c) Immediately if you become subject to insolvency proceedings, bankruptcy, liquidation, or any analogous proceedings.

13.2 Termination by the User

You may terminate this Agreement at any time by cancelling your subscription (see Section 12.3) and uninstalling the Software from all Devices.

13.3 Effects of Termination

Upon termination of this Agreement for any reason:

All licence rights granted hereunder shall immediately cease;
You must uninstall and destroy all copies of the Software in your possession;
You retain ownership of and access to your User Content stored locally on your Devices;
Sections 6 (Intellectual Property), 8 (Software as a Design Tool), 9.3 (Exclusions), 10 (Limitation of Liability), 14 (Governing Law), and 15 (Dispute Resolution) shall survive termination.

14. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

If you are a consumer residing in the European Union, you shall also benefit from any mandatory provisions of the consumer protection laws of your country of residence that cannot be derogated from by agreement.

15. Dispute Resolution

15.1 Amicable Resolution

In the event of a dispute arising out of or relating to this Agreement, the parties shall first attempt to resolve the dispute amicably by contacting each other at the addresses provided in Section 17.

15.2 Consumer Mediation

In accordance with Articles L611-1 to L616-3 of the French Code de la consommation, if you are a consumer and a complaint submitted directly to the Company has not been resolved satisfactorily, you have the right to submit the dispute to a certified consumer mediator free of charge:

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You may also use the European Commission’s Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr.

15.3 Jurisdiction

Subject to mandatory consumer protection provisions granting jurisdiction to the courts of your place of residence, any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the competent courts of Dijon, France.

16. General Provisions

16.1 Entire Agreement

This Agreement, together with the Paddle Checkout Buyer Terms and the Company’s Privacy Policy and Refund Policy, constitutes the entire agreement between you and the Company with respect to the Software and supersedes all prior or contemporaneous agreements, proposals, or representations.

16.2 Severability

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

16.3 No Waiver

The failure of the Company to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by the Company.

16.4 Assignment

You may not assign or transfer this Agreement or any rights hereunder without the prior written consent of the Company. The Company may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.

16.5 Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, internet or telecommunications failures, or cyberattacks.

16.6 Amendments

The Company reserves the right to modify this Agreement at any time. Material changes will be notified to you via email or through the Software at least thirty (30) days before they take effect. Your continued use of the Software after the effective date of the modified Agreement constitutes your acceptance of the changes. If you do not agree to the modified terms, you may cancel your subscription before the changes take effect.

16.7 Language

This Agreement is drafted in English. In the event of any translation, the English version shall prevail, except where prohibited by applicable law.

17. Contact Information

RCAutomSolutions 14 E Rue Pierre de Coubertin 21000, Dijon, France

RCS Dijon 101 673 341 R.C.S. Dijon SIRET: 101 673 341 00018 TVA Intracommunautaire: FR43101673341

President / Legal Representative: Raphael Carvalho

Email: contact@rcautomsolutions.com Website: https://automationview.app

For billing, invoicing, or refund inquiries, please contact Paddle: Website: https://paddle.net

This Agreement was last updated on 01/04/2026.